Have you ever experienced undermanagement? This is a serious issue that affects organizations of all sizes and shapes. That certainly doesn’t mean that most of the employers are wasting time in the company and do not want to perform their jobs. In fact, we have seen the majority of employers who aim to be great and efficient leaders but something gets in their way.
There are several reasons that may prevent employers from being strong leaders and provide great management services to the companies. One of the main issues that they often face is they do not know how to keep track of their employees’ work on a daily basis. They struggle to monitor their employees’ activity in the workplace because they feel that they do not have enough time to look after each employee’s progress and performance.
As employers are busy taking care of other tasks, they consider installing employee monitoring software on their employees’ devices to keep a regular check on their activities. iPhone and Android spy apps are also installed on the employees’ smartphones that have been handed to them by the company itself.
To successfully manage your employees, employers need to establish a routine of regular, frequent, one-on-one meetings with their employees. By doing this, employers can stay updated on their employees’ activities and hold them responsible for any mistakes that they incur.
While employers are only legally allowed to monitor their employees during working hours, sometimes there may be situations when they have to check on their employee’s work outside of the regular conversations.
Here are five different ways to monitor your employee’s performance:
Watch Employees with Your Own Eyes
One of the best ways to monitor your employee’s progress and performance is with your own eyes. When your employee is interacting with a customer, it is better that you stand near them and hear their conversation for a few minutes so you can review their interaction with the customer. This can give you a better idea about your employee’s customer service performance rather than looking at the customer feedback surveys.
When employers watch an employee’s work with their own eyes, they can know what they have been doing and how they are doing their work. You will know exactly what your employee is doing and how they can perform the task in a better way.
Have One-on-One Conversations
Another effective way to monitor your employee’s performance is having a one-on-one conversation with them. You can ask them for an account of what they have done since your last conversation with them. You can ask them what actions they have taken and whether they have met the expectations. You can listen to them carefully, make judgments, and then you ask them more questions.
When you ask for an account from your employee, you are holding them responsible for their actions. You can then have a discussion with them in the next steps. You can frequently monitor your employee’s performance if you have regular one-on-one conversations with them.
Use Employee Monitoring Tools
One of the best and most effective ways to monitor your employee’s work is using employee monitoring tools in the workplace. You can deploy employee monitoring tools on your employee’s device and keep a check on their activities.
Many employers choose the best hidden spy apps for Android and iPhone and then install them on their employees’ smartphones. With the help of spy apps, you can find out what sites and apps they are using, what videos they are watching on the internet, who they are chatting with, and what sort of conversations they are having with others.
Employee monitoring tools help you increase employee productivity, employee management, and reduce data breaches in the company. Monitoring tools offer many benefits to companies. If you do not have sufficient time to keep a check on your employee’s activity, you can consider installing monitoring tools on their devices and get updates of all their activities and performance on a real-time basis.
Review Work in Progress Regularly
It is important to review your employee’s work in progress regularly. If your employee is not responsible for getting a tangible end product ready, then watching that employee’s work is similar to reviewing their work in progress. If they are responsible for producing a tangible end product, then you must keep your eyes on them while they are working on it.
For instance, if one of your employees is managing accounts, then you need to review how they create the ledgers and balance sheets. If your employee is responsible for writing reports, then you must look at the drafts that they create. If your employee is responsible for making phone calls, then you must record their phone calls, and listen to any random phone call.
Hence, it is important to review your employee’s work in progress to understand how they are performing their tasks. If you feel they are not doing their work properly, you can intervene and help them improve.
Ask Around About Your Employees
Last but not least, you must ask around about your employees from others. For example, you can ask your customers, coworkers, vendors, and other managers about their conversations and interactions with specific employees in the workplace.
However, you must keep in mind that you should only ask questions about your employee’s work and not about them. Never ask for evaluations; in fact, keep your focus on only asking for descriptions. You should not ask for impressions but the details. Also, you should never believe everything that you hear. Because it is possible that you get misinformation about your employees from third parties.
You should only talk to people who can give you reliable information about your employees. Only ask people and get information from sources that can be trusted. Therefore, you need to ask around about your employees on a regular basis.
By following these ways, you can effectively monitor your employee’s performance and know what they have been doing during working hours. This is how you can monitor their progress and increase employee productivity.